Terms Of Service

SM Infinity™ Terms of Service:

The following terms and conditions govern all use of the SMinfinity.com Website and all content, services and products available at or through the website, including, but not limited to, sign content creation, scheduling and the media library. The Website is owned and operated by Spectacular Media, LLC (“Spectacular Media”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Spectacular Media’s Privacy Policy) and procedures that may be published from time to time on this site by Spectacular Media (collectively, the ”Agreement”).

Please read this Agreement carefully before accessing or using the website. By accessing or using any part of the website, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Spectacular Media, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 13 years old.

  1. Your SMinfinity.com Account. By using SM Infinity, you agree that you are fully responsible for all activities that occur under the  account and any other actions taken in connection with the account and agree or give consent to the following:
    a. You must not display sign content or any media files (“Content”) that is misleading or unlawful, including in a manner intended to trade on the name or reputation of others, and Spectacular Media may change or remove any Content that it considers inappropriate or unlawful, or otherwise likely to cause Spectacular Media liability.
    b. You must immediately notify Spectacular Media of any unauthorized uses of your account or any other breaches of security.
    c. Spectacular Media will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
    d. Our support team, the display provider or manufacturer, or your SM Infinity reseller partner may access your account for specific purposes, including but not limited to removing prohibited Content, technical support, modifying settings or users, modify account package and points, and general account maintenance.
  2. Responsibility of Account Holders. You are entirely responsible for the content of, and any harm or physical display issues including but not limited to image burn-in, accelerated degradation, financial or legal liability, branding, marketing, or other harm  resulting from, the Content displayed on the signs associated with your account. That is the case regardless of whether the Content in question constitutes text, graphics, or animation. By uploading to the media library and/or displaying Content, you represent and warrant that:
    a. The use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party.
    b. If your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, or (ii) secured from your employer a waiver as  to all rights in or to the Content.
    c. You have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms.
    d. The Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party.
  3. Content Usage. By submitting or uploading Content to Spectacular Media through the SM Infinity Website portal for display on your digital sign(s), storage in the media library, or any other purpose, you grant Spectacular Media a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content  to the digital sign(s) and for marketing and user experience purposes. If you delete Content, Spectacular Media will remove it from the SM Infinity servers, but you acknowledge that caching or references to the Content may not be made immediately unavailable.
  4. Content Access. Without limiting any of those representations or warranties, Spectacular Media  has the right (though not the obligation) to, in Spectacular Media’s sole discretion:
    a. Refuse or remove any Content that, in Spectacular Media’s reasonable opinion, violates any Spectacular Media policy or is in any way harmful or objectionable.
    b. Terminate or deny access to and use of the Website to any individual or entity for any reason, in Spectacular Media’s sole discretion.
    c. Spectacular Media will have no obligation to provide a refund of any amounts previously paid.
  5. Payment and Renewal.
    General Terms. By  using the SM Infinity service and agreeing to these terms and  conditions, you agree to pay Spectacular Media the monthly or annual  subscription fees indicated for that service. Payments will be billed on a pre-pay basis on the day your account is set up in the system, or you upgrade your services in the system, and will cover the use of that service for a recurring monthly or annual subscription period as indicated. Failure to pay for the services by the due date will result in restricted access to your SM Infinity account until the payment is received in full. Interest and fees may be charged for late payments. These fees are not refundable.
    b. Additional Charges. You also agree to pay Spectacular Media for any additional fees or purchases made through the SM Infinity Website, including but not limited to cancellation fees, setup fees, and additional “points” purchased for animations or images. These fees and purchases are not refundable.
    c. Automatic Renewal. Unless you notify Spectacular Media before the end of the applicable subscription period that you want to cancel the service, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such service (as well as any taxes) using any credit card or other payment mechanism  we or our billing partners have on record for you.
  6. Support. The SM Infinity Services include access to basic phone and email support  for the SM Infinity product only and does not include support for sign hardware or third party software. “Email support” means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Spectacular Media to respond within one business day) concerning the use of the SM Infinity service.
  7. SM Infinity Website. Spectacular Media has not reviewed, and cannot review, all of the material, uploaded to the media library or displayed on the sign(s), and cannot therefore be responsible for that material’s content, use or effects. By operating the SM Infinity Website, Spectacular Media does not represent or imply that it endorses the material displayed on sign(s), or that it believes such material to be accurate, useful or non-harmful. The Website may contain Content containing technical inaccuracies, typographical mistakes, and other errors. Spectacular Media disclaims any responsibility for any harm resulting from the use  by visitors or account holders of the Website.
  8. Copyright Infringement Policy. As Spectacular Media asks others to respect its intellectual property  rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by SMinfinity.com or the  SM Infinity Service violates your copyright, you are encouraged to  notify Spectacular Media as soon as possible. Spectacular Media will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. Spectacular Media will terminate an account holders access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of Spectacular Media or others. In the case of such termination, Spectacular Media will have no obligation to provide a refund of any amounts previously paid to Spectacular Media.
  9. Intellectual Property.
    a. General. This Agreement does not transfer from Spectacular Media to you any Spectacular Media or third party intellectual property, and all rights, title and interest in and to such property will remain (as between the parties) solely with Spectacular Media. Spectacular Media, SM Infinity,  SMinfinity.com, the SMinfinity.com logo, and all other trademarks, service marks, graphics and logos used in connection with SMinfinity.com, or the Website are trademarks or registered trademarks of Spectacular Media or Spectacular Media’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties.
    b. Design and Systems. The user interface design, design concepts, functionally, graphic request system and other unique systems, services and features are the intellectual property of Spectacular Media, LLC, its licensors, or licensed third party component providers. Your use of the Website grants you no right or license to reproduce and/or reverse engineer these designs, systems or functions in any way, or otherwise use any Spectacular Media or third-party trademarks. Spectacular Media reserves the right to protect this intellectual property and copyright according to local, state, and federal laws, against any individual or company directly or indirectly involved with said reproduction and/or reverse engineering.
    c. Content and Media. Content and Media provided to you by SM Infinity, including animated files or still images, is licensed for your own direct personal or commercial use. Unless directly specified in writing by Spectacular Media, you are not permitted to provide said content directly or indirectly to a third party, re-package as your own content, or provide in any way as a part of a product or service.
  10. Data Accuracy and Lifetime. Although we strive to provide the most accurate information possible, data supplied to you through the SM Infinity portal or website is provided as is, with no written or implied guarantee to the accuracy of said data. This includes, but is not limited to data from any reporting features, user interfaces, system notifications, website errors, promotions, or account information. Additionally, some features may provide data from sources not under direct control of SM Infinity, such as weather alerts, warnings, IPAWS, RSS Feeds and other data sources. By using any of these features or services, you understand they may affect the accuracy of the data we provide you, and we take no responsibility for their content or the accuracy therein.The amount of time we store data is limited, and subject to change at any time.
  11. Third Party Component Copyrights and Disclaimers. Spectacular Media products, including SM Infinity, website and mobile apps may contain third party components that require specific notices and disclaimers. These are listed here: https://www.sminfinity.com/tpl
  12. Advertisements, Demonstrations and Public Service Messages.
    Only in cases where your service package allows, or you give us permission to do so through the SM Infinity portal, Spectacular Media  reserves the right to display lawful, reasonable, and appropriate advertisements, thank you messages, demonstration messages and public service messages on your sign(s) according to the terms and conditions associated with that service package or as described in features we make available to you through the SM Infinity portal.
    b. You agree to allow SM Infinity to provide targeted advertising inside the SM Infinity portal to registered users.
  13. Changes. Spectacular Media reserves the right, at its sole discretion, to modify or replace  any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. Spectacular Media may also, in  the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features  and/or services shall be subject to the terms and conditions of this  Agreement.
  14. Termination and Cancellation. Spectacular Media may terminate your access to all or any part of the Website at  any time, with or without cause, with or without notice, effective  immediately. If you wish to terminate this Agreement or your SMinfinity.com account, you may simply cancel your account and discontinue using the Website. Cancellation of the SM Infinity service requires written notice, and may take up to 1 billing cycle to take  effect. A cancellation fee may be charged at the end of the billing cycle when the cancellation notice is confirmed. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
  15. Disclaimer of Warranties. The Website and Services are provided “as is”. Spectacular Media and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of  merchantability, fitness for a particular purpose and non-infringement. Neither Spectacular Media nor its suppliers and licensors, makes any  warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, upload to, or otherwise obtain content or services through, the Website at your own discretion and risk.
  16. Limitation of Liability. In no event will Spectacular Media, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any  contract, negligence, strict liability or other legal or equitable  theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to Spectacular Media under this agreement during the twelve (12) month period prior to the cause of  action. The customer agrees to be ultimately responsible for the media content displayed on the LED Sign(s). Spectacular Media will not be held responsible for mistakes or incorrect content approved by the customer through the SM Infinity service or custom content uploaded by the customer to the SM Infinity library. Spectacular Media shall have no  liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
  17. General Representation and Warranty. You represent and warrant that (i) your use of the Website will be in strict accordance with, this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations  in your country, state, city, or other governmental area, regarding online conduct and acceptable sign content, and including all applicable laws regarding the transmission of technical data exported from the  United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual  property rights of any third party.
  18. Indemnification. You agree to indemnify and hold harmless Spectacular Media, its contractors, and its licensors, and their respective directors,  officers, employees and agents from and against any and all claims and expenses, including attorney’s fees, arising out of your use of the  Website, including but not limited to your violation of this Agreement.
  19. Miscellaneous. This Agreement constitutes the entire agreement between Spectacular Media and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Spectacular Media, or by the posting by Spectacular Media of a revised  version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of California, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Riverside County, California. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Riverside County, California, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorney’s fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the party’s original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Spectacular Media may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
  20. Revisions:  Terms and Conditions effective as of 11/16/12. Last Revision 11/21/2017

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